Butterflies Beading LLC ("Butterflies Beading," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, place an order, create an account, upload content, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account credentials
- Order history
- Gift messages
- Product personalization requests
- Uploaded photographs
- Uploaded artwork
- Uploaded logos
- Handwriting samples
- Memorial information
- Customer support communications
Payment Information
Payments are processed by secure third-party payment processors.
Butterflies Beading does not store complete credit card or debit card information on its servers.
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring websites
- Session activity
- Approximate location derived from IP address
2. How We Use Your Information
We use personal information to:
Fulfill Orders
- Process purchases
- Produce custom products
- Create engravings
- Personalize products
- Ship orders
- Manage returns
Customer Support
- Respond to inquiries
- Resolve disputes
- Provide updates regarding orders
Account Management
- Create accounts
- Authenticate users
- Maintain order history
Website Improvement
- Analyze website performance
- Improve products and services
- Measure customer engagement
Security
- Detect fraud
- Prevent unauthorized activity
- Protect our website and customers
Legal Compliance
- Meet legal obligations
- Respond to lawful requests
- Enforce our Terms of Service
3. Photo, Artwork, and Handwriting Uploads
Customers may upload:
- Photographs
- Logos
- Artwork
- Memorial content
- Handwriting samples
- Custom designs
Uploaded content is used solely to fulfill customer orders and provide requested services.
Customers retain ownership of their uploaded content.
By submitting content, customers grant Butterflies Beading a limited license to reproduce, resize, modify, and process submitted materials solely for order fulfillment purposes.
4. Memorial Product Information
Customers may submit personal information relating to deceased loved ones for memorial products.
Such information is used exclusively for creating memorial items requested by the customer.
5. Cookies and Tracking Technologies
We use:
- Cookies
- Analytics tools
- Local storage technologies
- Similar tracking technologies
These technologies help us:
- Operate our website
- Remember preferences
- Improve functionality
- Analyze traffic
- Measure marketing performance
Customers may manage cookie preferences through browser settings.
6. Analytics
We may use analytics providers such as:
- Google Analytics
- Advertising and analytics platforms
These services may collect information regarding website usage according to their own privacy policies.
7. How We Share Information
We do not sell personal information.
We may share information with:
Service Providers
Including providers assisting with:
- Website hosting
- Payment processing
- Shipping
- Email communications
- Customer support
- Analytics
Business Transfers
In connection with mergers, acquisitions, restructuring, or asset sales.
Legal Requirements
When required by law, court order, or government request.
Protection of Rights
To protect the safety, rights, property, or security of Butterflies Beading, our customers, or others.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill orders
- Maintain records
- Resolve disputes
- Comply with legal obligations
- Enforce agreements
Information may be deleted, anonymized, or archived when no longer needed.
9. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Security measures include:
- Encrypted website connections (HTTPS)
- Secure payment processing
- Access controls
- Account authentication protections
No method of transmission or storage is completely secure.
10. Children's Privacy
Our website is not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that information from a child has been collected, we will take reasonable steps to remove it.
11. Your Privacy Rights
All Customers
You may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of certain information
Requests may be submitted by contacting us.
Florida Residents
Florida residents may contact us regarding privacy concerns or information requests.
California Residents
California residents may have rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party sites.
13. International Users
Our services are intended for customers located within the United States.
If information is submitted from outside the United States, it may be processed and stored in the United States.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Changes become effective when posted on the website.
Continued use of our services constitutes acceptance of revised policies.
15. Contact Us
Butterflies Beading LLC
Email: support@butterfliesbeading.com
Website: https://www.butterfliesbeading.com
For privacy-related requests, please contact us at support@butterfliesbeading.com.